10 Step Cleaning Process

Our Deluxe Platinum Service 10 Step Cleaning Process exhibits the same care we take when we remove your valued area rugs to our cleaning plant. Our process won’t void your warranty. It is designed to follow manufacturers recommendations. Please view this video for all the details.

What is Protector?

Protector is an invisible coating that a molecular level, interacts with the fibers, helping prevent permanent damage. Protector buys you time, not if, but when a spill occurs and makes clean up easier. Protector also facilitates dry soil remove i.e. vacuuming.

Do I Need Rug Pad?

Rug pads prevent shifting of the rug when it is walked on. Rug pads can increase the life of your rug by protecting it from shifting and rubbing on the bottom, which will cause a lot of friction, resulting in a prematurely aged rug. Placing a rug pad between the floor and your rug will help to lessen this damage … Read More

3 Levels of Service

We offer 3 levels of service, Platinum ( our most comprehensive), Silver ( a close second with no furniture moved) and Bronze ( still a thorough cleaning following manufacturers guidelines). All the details are provided in the video, please choose one and call today!

Our No Residue Process

We use a two-step process where we precondition the carpet with a pre-spray, letting it loosen carpet soil then we rinse it out with either hot water or a special residue removing agent. You get barefoot-worthy-wiggle-your-toes-in-fresh clean carpets!

Viscose Rugs

Silk, Art-Silk, Faux Soie, Bamboo Silk, Coconut Silk Banana Silk, Flax Silk, Hemp Silk, Raw Silk, Rayon, Mercerized Cotton … These are all words used to describe silk fibers in textiles on the market these days. Buyer Beware! Most rugs labeled as ‘silk’ being sold today are not actually silk spun from silk worms. Instead, they are a more inexpensive … Read More

Abrash

Abrash is horizontal, naturally occurring colour variance or hue change. These colour changes usually are due to the weaver using wool dyed in different dye batches. It may appear to be the same colour upon weaving, but over time, the dyes oxidize or fade differently. This is a far more common occurrence in Village and Tribal rugs, where wool is … Read More

Never Let A Carpet Cleaner

In home fitted carpeting differs from area rugs in construction. Dirt and dust are not removable from woven wool rugs with just a vacuum or topical steam clean. They must be removed, dusted, and immersed in COLD water, shampooed with special wool products, rinsed with cold water, and then completely dried… quickly. Final grooming and fringe cleaning finishes off the … Read More