At SaniTECH, we want you to be so satisfied with our service that you’ll not only call us again, but you’ll also recommend us to your friends and family. That is why we offer an iron-clad, no risk guarantee.
We promise to use the finest products, excellent equipment and well trained technician to clean your carpets, flooring and upholstery. If you are not completely satisfied with our work we will re-clean the area of concern at no additional charge. If this does not resolve the issue, we will refund your money on the portion of the job that applies to the area of concern plus hire another IICRC certified company to clean the specific area. This warranty extends within 10 days of the initial cleaning*.
Nothing is more important to us than your complete satisfaction.
*Our guarantee applies to the regular cleaning of carpet and upholstery. Depending on the nature of a stain or how long it has been in the fibers some spots may have permanent discolouration and may require a restoration alternative to remove the stain. This guarantee specifically excludes pet stains, stains caused by dyes, ink, paint, bleach spots and colour loss. Oil and grease spots on poly-based carpet fibers are excluded. Pre-existing conditions such as traffic lane discolouration due to texture loss, shading, pooling and pile reversal are also not cleaning related conditions and are, therefore, expressly excluded from this service guarantee as well. On cleaning day, our technician will carefully pre-inspect your carpet/furniture and give you a thorough appraisal of its condition.